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M/S Mount Washington
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Cruise Director
Job Information
Post Date:Jun 10, 2020Type:Full Time
Start Date:As soon as availableSalary:- n/a -
Location: US - New Hampshire - Laconia Job Reference:- n/a -

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Job Details
Description
A visit to New Hampshire just isn’t complete without a cruise on the historic M/S Mount Washington. Since 1872, “The Mount” has cruised the sparkling waters of Lake Winnipesaukee, among the most spectacular scenery in New England. Together with her sister vessels, the M/V Doris E and M/V Sophie C., each season we host thousands of visitors on scenic cruises, dinner cruises, private functions, and charters.

We’re looking for a Cruise Director to organize outstanding and unforgettable events. You will be a critical bridge between the customer and all aspects of our business – sales, operations, food and beverage, finance, and external vendors.

The Cruise Director will be called upon to plan and execute a variety of events, including weddings, proms, corporate functions, and dinner cruises. The successful candidate will be extremely organized and be able to manage the logistics of multiple events simultaneously.

Responsibilities include meeting with clients to finalize event details, collaborating with internal stakeholders, managing vendors, and day-of event execution. As our success depends on exceeding customer expectations, excellent communication skills and attention to detail are vital in this role.

Responsibilities

* Identify customer needs and expectations for each event
* Coordinate with customers, vendors, and stakeholders during the planning process to be sure details are in order and everyone is well-informed
* Conduct final inspections on the day of the event to be sure all details adhere to customer and company standards
* Manage and oversee activities on the day of the event. Activities include directing event set-up, communicating with staff, organizing vendors, welcoming guests, problem-solving, and managing tear down
* Anticipate and plan for possible scenarios that may affect the success of the event, including capacity issues and adverse weather
* Delegate event planning tasks to other crew members where necessary

Skills
The Cruise Director will be an important and highly visible member of the crew. The successful candidate will demonstrate a passion for service and an ability to work both independently and as part of a team.

* 2-3 years event planning or hospitality experience
* Well-organized with excellent multi-tasking abilities
* Outstanding vendor management skills
* Strong communication and interpersonal skills

Notes
Similar Job Titles

* Event Coordinator
* Event Manager
* Event Management


Additional Information

Applicants should be physically capable to perform the manual labor required, and able to accomplish positive interactions among other crew and passengers. Must be able to take direction from Captains and supervisors as well as be able to manage a crew. Please note that weekend and holiday work in the summer season is required of all crew.


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Contact Information
M/S Mount Washington
Name: Jared Maraio
Address: PO Box 5367
City: Weirs Beach
State/Province: New Hampshire
Zipcode: 03247
Country: United States
Ph: 6033665531
Email: jared@cruisenh.com
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